Some systems are experiencing issues

About This Site

This is Advanced IT Services (AIT) status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with any of our services, don't hesitate to get in touch with us via our helpdesk at support.aitn.co.uk and we'll get back to you as soon as we can.

Past Incidents

23rd October 2021

No incidents reported

22nd October 2021

Phone Systems Inbound and Outbound Call Disruption

Out service provider is experiencing an outage of some SIP trunks. This is causing disruption to some inbound and outbound phone calls. We have an open ticket with them and will update the status as and when we get notified.

  • Update from our provider; 22-10-2021 17:41:24 BST - System (Additional comments) From Internal Agent: Comment copied from Parent Incident:

    We can confirm that all services should now be restored and stable however services are currently running without resiliency.

    Further work will be performed out of hours to restore resiliency, this should not be customer impacting.

    We will continue to monitor services to ensure they remain stable.

    • 21st October 2021

    No incidents reported

    20th October 2021

    No incidents reported

    19th October 2021

    No incidents reported

    18th October 2021

    No incidents reported

    17th October 2021

    No incidents reported